Emotional and social wellbeing support helpline contact numbers
Beyond Blue
24hrs, 7 days a week
1300 224 636
www.beyondblue.org.au
DirectLine
24hrs, 7 days a week
1800 888 236
www.directline.org.au
Family Drug Support
24hrs, 7 days a week
1300 368 186
www.fds.org.au
Family Relationship Service
1800 050 321
www.familyrelationships.gov.au
Gambler’s Help
24hrs, 7 days a week
1800 858 858
www.gamblershelp.com.au
Kids Helpline
24hrs, 7 days a week
1800 551 800
www.kidshelpline.com.au
Lifeline
24hrs, 7 days a week
13 11 14
www.lifeline.org.au
Mensline
24hrs, 7 days a week
1300 789 978
www.mensline.org.au
Mens Referral Service
1300 766 491
mrs.org.au
Parentline Victoria
8am – 12am, 7 days a week
13 22 89
www.education.vic.gov.au
Relationships Australia
1300 364 277
www.relationships.org.au
Rural Financial Counselling Service
1800 686 175
www.agriculture.gov.au
Safe Steps – Family Violence Response Centre
1800 015 188
www.safesteps.org.au
Suicide Line
24hrs, 7 days a week
1300 651 251
www.suicideline.org.au
Women and Family Violence Royal Commission
03 9651 2108
women@dpc.vic.gov.au
Women’s Information Referral Exchange (WIRE)
1300 134 130
www.wire.org.au
Business Support Services contact numbers
Drought Assistance Information
Department of Agriculture & Water Resources
www.agriculture.gov.au/ag-farm-food/drought/drought-assistance-contacts
Farm Household Allowance
Department of Human Services
13 23 16
www.humanservices.gov.au/customer/services/centrelink/farm-household-allowance
Taxation Measures
The Australian Taxation Office can help people affected by drought
www.agriculture.gov.au/ag-farm-food/drought/assistance/tax-relief
Your Bank’s Financial Difficulty Team Contact Details
Australian Banking Association
www.ausbanking.org.au/for-customers/financial-difficulty/
Farm Management Deposits (FMD)
How to access your FMD’s after a natural disasted – Australian Taxation Office
13 28 66
www.ato.gov.au/business/primary-producers/in-detail/farm-management-deposits-scheme/
Drought Recovery Concessional Loans Scheme
Department of Agriculture & Water Resources
www.agriculture.gov.au/ag-farm-food/drought/assistance/farm-business-concessional-loans-scheme
Find a Rural Financial Counsellor
Department of Agriculture
www.agriculture.gov.au/ag-farm-food/drought/assistance/rural-financial-counselling-service
Drought Concessional Loans Scheme
Department of Agriculture & Water Resources
www.agriculture.gov.au/ag-farm-food/drought/assistance/farm-business-concessional-loans-scheme
Farmer Assistance Line
8am-8pm Monday – Friday
13 23 16
Serious Hardship and Natural Disasters
Payment arrangements for paying tax in times of serious hardship and natural disasters
www.ato.gov.au/General/Financial-difficulties-and-serious-hardship/Individuals-with-serious-hardship/